Endian Maintenance is a yearly subscription that provides constant updates, upgrades and technical support.
Maintenance ensures that your Endian appliance is always as secure as possible with both the security subscriptions (IPS signatures, anti-virus, web and email security) and critical system updates. Endian maintenance also includes feature updates and platform upgrades which means your appliance keeps getting better and better over time.
A centralized portal to monitor and manage all of your Endian UTM devices. Using Endian Network, you can centrally push out device updates and upgrades and remotely access your customers or your own Endian devices. A great tool for Endian resellers as well since it also allows you to completely manage user administration and determine Endian Network access you (as a reseller) provide to your customers.
Why is Endian the best open source UTM on the market? It’s simple, we’re always looking to make our product better and enhance the functionality of our software whether it’s through our own development or utilizing the power of the Endian (and open source) community! With Endian Maintenance, you get each and every upgrade and improvement we make to our product and Endian Network makes the deployment to your device(s) as simple as point-and-click.
Keep your Endian UTM devices as up-to-date as possible to protect your networks and users from modern day threats. This includes all Endian UTM security services like antivirus, intrusion detection signatures, and URL blacklists (content filtering). Just as importantly, Endian maintenance includes all security updates to every Endian application so that you can keep your network safe from security vulnerabilities.
Endian Support is comprised of the best partners who are devoted to supporting the rapidly growing number of Endian UTMs all over the world. We offer a broad selection of support options that range from a standard support package to our premium support services.
A maintenance package is is required with every new Endian purchase and is offered in 1 or 3 year terms. The above mentioned services are included in every Maintenance subscription, regardless the level.
| Updates | Premium |
|---|---|
| Security Updates | |
| Firmware Upgrades | |
| Antivirus signatures | |
| Content filter URL blacklist |
| Endian Management portal | Premium |
| Centralized updates | |
| Remote access and system management |
| Support options | Premium |
| Coverage 8×5 (see local office business hours) | |
| Lifelong Hardware warranty extension | |
| High priority ticket processing | |
| Hot Replacement RMA (Next Business Day) * | |
| Customized services and Support SLA |
As Endian solutions are constantly evolving towards more performing and more efficient platforms, we periodically announce End of Sale and End of Life cycles milestones, along with the recommended migration path to the latest generation replacement product.
